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Appian Analytics Privacy Policy

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Introduction

Appian Analytics is committed to the highest standards safeguarding your right to privacy while using and interacting with our web site. Certain areas of the web site request personal information such as name, address, phone number, and e-mail. You are not required to submit this information unless you wish to access those portions of the web site. When your information does get collected the explanation given below describes how we collect, store, and use your information.

Data Collection

  • Survey/Primary Data Collection: Appian Analytics provides a wide range of primary market research via survey data collection. These surveys are fielded via email, phone, direct mail, and intercept (face to face.) The data collected via these surveys is held to strict confidentiality. Identification information is not required to participate but may be provided especially to earn an incentive for completing the survey or to enter a drawing to win a prize.
  • Log files: Each visitor to the our web site automatically registers the visitor's domain name, browser type, operating system, entry page, and exit page. We use this information to better understand our customer and prospect's browsing experience and use it to improve the web experience.
  • Forms: We use online forms so that customers can request product information, business presentations, white papers, register for online seminars, and training. The information provided is voluntary and may include name, title, mailing address, company, and e-mail. This information may be sued to contact prospective customers for marketing and sales purposes.
  • Feedback: The Appian Analytics customer feedback survey provides an opportunity for customers to provide feedback on the Appian Analytics consulting experience, software, and website. Customers remain anonymous unless they wish to provide their name and/or e-mail address. This information is used to improve the web site, products, service, and company.

Cookies

Cookies are important to improve the ease of use of certain web sites. A "cookie" is a piece of information that is stored on your computer by your web browser. The function of a cookie is to store personal data and shared information on customers who have visited the site. Information such as your log-in preferences can be stored in cookies, however, it is important to note that your browser must be set to accept cookies in order for this process to take place.

Our cookies enable us store your personal preferences and visit history. Web browsers generally are setup to accept cookies. If you set your browser up to not accept cookies then you may not experience some functionality of the web site.

Cookies are used to personalize your experience, aid in customer support, track visitors, personalize the browsing experience, and enable the delivery of personalized content. If your cookie setting is enabled to the maximum level, your session log tracks and provides the path with which you browse through our website (clickstream). The information is used to customize the experience for your personal browser type, operating system, and other preferences.

E-mail Addresses

Appian Analytics collects e-mail addresses periodically in our normal course of business either through customer interaction or in a website visit. In each case the customer is providing the information voluntarily.

Appian Analytics will use your e-mail address for marketing and sales purposes. If you do not wish to receive e-mails from us in the future, please contact us to have your information removed from our system.

Postal Addresses

Appian Analytics collects mail addresses periodically in our normal course of business either through customer interaction or in a website visit. In each case the customer is providing the information voluntarily.

Appian Analytics will use your mailing address for marketing and sales purposes. If you do not wish to receive postal mailings from us in the future, please contact us to have your information removed from our system.

Telephone Numbers

Appian Analytics collects phone numbers periodically in our normal course of business either through customer interaction or in a website visit. In each case the customer is providing the information voluntarily.

Appian Analytics will use your phone number for marketing and sales purposes. If you do not wish to receive phone calls from us in the future, please contact us to have your information removed from our system.

Information Disclosure

Appian Analytics does not sell or rent your personal information to others. We do reserve the right to do so in the future with parties who we believe trustworthy. If you do not wish this to happen please let us know by contacting us.

Appian Analytics may release account information when we believe such release is reasonably necessary to (i) comply with the law, (ii) enforce our user agreements or (iii) protect the rights, property or safety of Appian Analytics or others.

Upon request, Appian Analytics will provide site visitors with access to their personal information that we have on record. This may include visitor number and password information, web site visiting dates, and contact information such as name, address, e-mail, and phone number information. Also, this may include communications such as e-mails, online forms, and written correspondence.

You may request your personal information by contacting us. If we still have the information archived on our system we will make efforts to ensure your privacy by reviewing and validating such a request before releasing any such information.

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